North Road Media Privacy Policy

Last Update: 12/17/24

North Road Media (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information to provide better services to our customers. This includes:

1. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment information

2. Non-Personal Information

• Browser type and version
• Operating system
• IP address
• Referring website
• Pages viewed on our website
• Time and date of visit

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our site. These technologies collect non-personal information and help us:

• Understand user behavior
• Improve website functionality
• Deliver targeted advertising

You can manage or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To process transactions
• To communicate with you regarding your inquiries or orders
• To personalize your experience
• To send marketing and promotional materials (with your consent)
• To detect and prevent fraud or unauthorized access

How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

1. Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you. These vendors are bound by confidentiality agreements.

2. Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or abuse

3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

1. Access and Correction

You can request access to your personal information and request corrections if it is inaccurate or incomplete.

2. Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

3. Data Deletion

You can request that we delete your personal information, subject to legal or contractual obligations.

4. Do Not Track

Some browsers offer a “Do Not Track” feature. We currently do not respond to these signals.

Data Security

We use industry-standard security measures to protect your personal information. These measures include:

• SSL encryption for data transmission
• Secure payment gateways
• Firewalls and intrusion detection systems

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: support@northroadmedia.com
• Phone: (616)681-4765
• Address: North Road Media – 18847 148th Ave Spring Lake, MI 49456, United States

Thank you for trusting North Road Media with your personal information. Your privacy is important to us.